Surface the exception
Find incomplete, duplicated, rejected, unacknowledged, or aging referrals—not only the routine cases that move cleanly.
Referral follow-through, explained.
Explore how CareOps surfaces referral exceptions, assembles evidence, and supports verified closure with clinic staff in control.
01 THE WORKFLOWNot just sent.
Not just sent.
Actually followed through.
Broad automation tends to celebrate the happy path. CareOps is focused on the exceptions and the evidence that a downstream handoff really happened.
Show the evidence
Bring source details, response history, and timing together so staff can see why a case was flagged and what is still unknown.
Source trailResponse historyOpen question
Close only when confirmed
Prepare low-risk next steps within clinic policy. Track for acknowledgement; a submission alone is never treated as completion.
Designed around real-world care coordination. The concept addresses referral exceptions spanning EMRs, eReferral services, portals, inboxes, fax, and scheduling tools. No live integrations are claimed; any future workflow would require clinic-approved access and controls.
CLINIC-CONTROLLED